IT Management

With a reliance on IT in today’s economic environment, a reliable IT infrastructure is essential for optimal productivity levels and to maintain a competitive edge for the business. Our approach is to gain a thorough understanding of our client’s business, their needs and current frustrations. This enables us to put together the most effective solutions for each individual client.

Arista Technologies provide a number of flexible IT Management & Support Solutions, to allow for business to progress as smoothly as possible. We will customise a solution to suit your needs and budget,  from an all inclusive monthly management fee to a pay as you go service.

 Management & Support is provided 24 hours a day, via a combination of telephone, on-site and remote access, to effectively maintain the client’s systems. Routine performance monitoring and administration can be facilitated remotely.

 Via the use of remote control support software to ensure support requests are attended to in a timely manner, circumventing the issue of being away from your office when an issue may occur. In a large number of instances IT problems can be resolved remotely via the use of this software, providing the user with the ability to chat live with the support technician who is attending to their case.

  • 24 hour monitoring of critical services.
  • 24 hour IT Help Desk included.
  • Proactive security and software updates.
  • All staff are located in Australia.

Our Services

IT Management

Lost productivity means lost money. A customised Managed IT solution ensures that your IT infrastructure will not have a negative impact on your business and profitability.

IT Service & Support

Our IT Help Desk is available 24 hrs a day and support is provided by telephone and our remote support software no matter where in the world you are.

IT Consulting

Need advice on how a customised IT solution can improve your business? Our consultants are experienced in all the latest technologies and can provide you with a cost effective solution.

Cloud Services

A cloud based IT solution can minimise the capital investment required to run your business. We can show you how to utilise the cloud based technologies available today.

Networking

From remote workers to branch offices we can custom build an IT infrastructure, communications and data network to facilitate your needs.

Hardware & Software Sales

We have access to all the big tech brands – Microsoft, HP, Apple, IBM, Google, Cisco etc. Contact us today to discuss any hardware and software licensing requirements.