IT support for Marrickville's makers, studios and shopfronts

IT Support Marrickville

AristaTech provides IT support and managed IT for Marrickville businesses, from small manufacturers, breweries and creative studios in the Marrickville and Sydenham industrial area to shops and offices on Marrickville Road and Illawarra Road. We work from 71/45-51 Huntley St, Alexandria, and help with remote support, onsite visits, networks, backups and ageing PCs. Whether onsite is included depends on the managed plan.

Who needs IT support in Marrickville?

Marrickville is still a working suburb. Inner West Council treats the Marrickville and Sydenham industrial area as land to protect for industry, and its employment lands study describes Carrington Road as a place where small manufacturers and creative businesses share older buildings. Add the breweries and venues, and the shops and offices along Marrickville Road and Illawarra Road, and you get a lot of small businesses whose IT grew one device at a time.

We are often asked to sort out setups like these, where nobody planned the IT and a few important things depend on one person or one PC.

Why AristaTech

What working with us looks like

  • Our Huntley St office in Alexandria is a few suburbs east of Marrickville, and most fixes start remotely. Whether onsite is included depends on the managed plan.

  • AristaTech started in January 2007. Seven of us look after businesses from a couple of staff up to 500.

  • As a Microsoft partner and CSP reseller, we can supply your Microsoft 365 licences as well as support them.

  • Start with one job, such as the old PC or the guest Wi-Fi, or hand us the lot. Either way the scope goes in writing.

Carrington Road and the Marrickville industrial area

Small makers often run their business on equipment that came with its own computer: a label printer, a cutter, a production controller, or an ordering program a supplier installed years ago. The office laptops get updated. The PC beside the machine often does not, because nobody wants to touch it.

When we start with a business like this, we look at:

  1. which PCs control equipment or hold the only copy of a program
  2. whether that PC is backed up, and whether a restore has ever been tested
  3. whether it still gets security updates (Windows 10 support ended on 14 October 2025)
  4. who can log in to it, and from where
  5. what happens to orders or production if it fails tomorrow

Sometimes the answer is to move the software to a supported PC or a server. Sometimes the vendor has a newer version. Sometimes the safest step for now is to isolate the old PC and back it up properly while you plan.

Breweries, distilleries and late-trading venues

Inner West Council describes Marrickville's streets and warehouses as home to breweries, theatres, restaurants, pubs and bars, and the area holds Purple Flag accreditation as a night-time precinct. Many of these businesses make something during the day and open to the public at night, often in the same building.

That puts production equipment, office computers, staff devices and customer Wi-Fi under one roof. Keeping those on separate networks, so a guest device cannot reach the brewhouse PC or the accounts laptop, is a sensible first job, and we can set it up.

Shops and offices on Marrickville Road and Illawarra Road

Marrickville Road and Illawarra Road form the town centre's commercial strip, much of it rows of two-storey shops dating from the 1880s. The civic precinct near the town hall also has medical consulting rooms and professional offices.

In these buildings the office is often upstairs or out the back, the internet connection comes in at the shopfront, and the network was extended with whatever was on hand. Common jobs here are a reliable connection to the back office, a printer that everyone can reach, Microsoft 365 set up properly, and a backup that does not depend on someone remembering to plug in a drive. If that last one sounds familiar, read about replacing a take-home backup drive.

IT Support Marrickville: the old PC that runs the business

If one computer in your business has to keep working, tell us about it first. We will document what runs on it, check its backups, and give you a written plan to make it less of a risk. That might be a small project or part of a managed agreement, whichever suits you.

Managed IT for Marrickville Businesses

A managed IT agreement puts the day-to-day work with us: keeping an eye on your devices, patching them, running backups and answering your staff's calls. Licences, hardware and projects are billed separately from the monthly fee. If you would rather start with one job, such as the old PC or the network, we can scope that as a project instead.

Frequently Asked Questions

Does AristaTech provide IT support in Marrickville? expand_more
Yes. We cover all Sydney metro suburbs, including Marrickville. Most requests are handled remotely, and whether onsite is included depends on the managed plan. Tell us what is on site and what keeps going wrong, and we will say what fits.
Where is AristaTech's office in relation to Marrickville? expand_more
Our office is at 71/45-51 Huntley St, Alexandria NSW 2015, a few suburbs east of Marrickville.
Can you move software that only runs on an old PC? expand_more
Usually, yes, after we check what the software needs, whether the vendor still supports it, and how it connects to any equipment. Options include a supported PC, a server, or a newer version from the vendor. Windows 10 support ended on 14 October 2025, so an old Windows PC holding a key program is worth dealing with now.
Can you keep production, office and guest networks separate? expand_more
Yes. We can set up separate networks so guest Wi-Fi and staff devices cannot reach production or office systems. We will look at what is already in place before recommending changes.
Do you work outside business hours for venues and producers? expand_more
Our team works Monday to Friday, 8am to 6pm. For urgent issues affecting operations, call 1300 650 056. Managed service clients have 24/7 phone support for critical issues. Outside business hours, including early mornings, calls go to the technician on out-of-hours cover at the time. Other after-hours work depends on the coverage in your agreement.
How much does IT support cost for a small Marrickville business? expand_more
Cost comes down to users, devices, sites and systems, plus the level of cover you want. A unit with production equipment, guest Wi-Fi and office PCs has more to scope than a small office, so tell us what is on site when you enquire. We will put the scope and costs in writing.

Quick answer

Does AristaTech provide IT support in Marrickville?

Yes. We cover all Sydney metro suburbs, including Marrickville. Most requests are handled remotely, and whether onsite is included depends on the managed plan. Tell us what is on site and what keeps going wrong, and we will say what fits.

Need IT Support in Marrickville?

Whether you run a workshop, a brewery, a studio or an office above a shop, tell us what is on site and what keeps going wrong. Send us a note through the enquiry form, email info@aristatech.com.au, or call 1300 650 056.